Testimonials

On behalf of Treva Jaffe’s family, I would like to express our sincere gratitude for the excellent care she received in the last weeks of her life. All of you responsible for her daily care were so beautiful, attentive, and compassionate towards her, which is why she liked it so well. This was a true gift to our family, and truthfully a bit of a surprise! We had tried for two years to get her into some sort of facility, and she fought us tooth and nail. Some of you have the battle scars to remind you of just how stubborn she could be when she didn’t want to do something! So for her to be so content and extremely complimentary of the staff speaks volumes about the fantastic and vital work you do every day. It takes special people to do what you do, and I just wanted you to know how very much it was appreciated.

MediLodge of Grand Traverse City has great people, rooms, and I count on them as my friends. I see them more like my family. They had great food, and the staff was accommodating and cheerful.

The staff here is very caring, which is so important. Caroline, Tammy, Jerri, Amber, Ryan, Christina (nurse), Sarah (nurse), and Ernie really stood out! They are all very attentive, cheerful, and knowledgable. The nurses are excellent as well, and I’m very happy with the care here.

The reason I chose this center is that it was recommended as being the best-skilled nursing home to help (my loved one) Helen with her medical problems. There are too many specific team members to mention that showed Barabara such care and compassion. Even as her dementia deepened, they treated her with loving care. Having had family members in other nursing homes, I noticed that it was always clean, smelled fresh, and that was always nursing staff working to help the residents.

The reason I chose this center is that I needed one available close to family. They were all so very nice. When my Vertigo acted up, they helped me through it very nicely. Food was well presented and tasty most of the time.

It has a very good reputation among several health professionals I consulted with. I have not been disappointed! Every department and every staff member has been exceptional!

I am very impressed with everyone’s caring and helpful attitude every day. I’ve made an amazing amount of progress in a short time, and I know it has a great deal to do with The MediLodge approach. It works for me!

It is so great here; they all go above and beyond! I was afraid to leave the hospital because I was not sure what was going to happen! But, I am glad I did, this place is amazing and would not want to be anywhere else.

All of the team members were cordial and friendly. All nurses, aides, and techs were so wonderful! I want to thank everyone for getting me back on my feet after the trauma I went through—thank you all for your efforts and help!

Heard it was excellent and it has proved to be very good. Nurses, Aids, PT/OTs- they were all very friendly and caring! And there is plenty of space in the rooms.

The reasons I chose this center was because I was sent here for VA benefits. The wing I was in had a very good medical team.

The reasons I chose this center- Reputation, wonderful staff, physical therapy- great! Nursing care? Wonderful! I can see a big improvement in my loved one already in a short time. My family is very happy with the care. Every department stood out to me, dietary, PT, OT, CNA’s, nursing admission, and social work!

All of those who took care of Lloyd was great. Everyone was kind, professional and helpful. All employees are hard working and polite.

Everyone here deserves praise! In such a high-pressure job, these nurses, aides, and administrative staff somehow maintain loving and caring hearts for every patient. Thank you!

This is the second time my family has brought my 90+ mother to this facility. My father passed here 10 years ago and our care even then was impeccable. There is no “perfect” nursing home, but in comparison to The Victorian Inn and The Pavilions, the care, concern, humor, family atmosphere of Medilodge of GTC outranks them all. Mind you, people get out of life what they put into it, so because of our positive attitude, we very often are treated with the highest respect. We are also very attentive to our parents, visiting them on a regular basis, keeping track of their daily progress.

I would highly recommend you meet with Heidi and the gang here to see the warmth, camaraderie, and family atmosphere!

I heard it was a good rehab center and it is close to my niece’s house.

Was there any specific team member or department that stood out? No one person stood out. Everyone was special in their own way. I never had to wait more than 5 mins when I had pushed the call button. That means a lot to me.

[My loved one Gary Chapman] Needed rehabilitation here before; did a great job getting him back in shape.

The entire staff, especially the facility director Heidi and April from nursing really stood out! All of the staff are understanding and will help you on a one-on-one basis. All those working here are great people and take their jobs seriously. Also, most of the residents here are nice!

The administrator, PT, OT, CENA’s and housekeeping really stood out. Combine these departments and I feel there is no comparison! I’d always come back here for therapy! I love being around people and here it’s encouraged, which is wonderful! The vibe here is always positive and the staff is always within an arm’s length!

Taryn is great here! She is there to help get rooms empty and clean for people right away. There are so many good people here, but she is one that stands out the most to me. MediLodge of Grand Traverse County is a friendly place and really nice!

Some stand out members here are Terra (housekeeping), who is great, Michaela (cook), and Paula (CNA), who are both great team players!

At MediLodge of Grand Traverse County, there is good care, good food, and nice nurses!

My experience at MediLodge of Grand Traverse County has been an enjoyable time and also a relief, for I am getting older. They have given me a home and a family here—which means so much to me. The staff is great, and the residents are nice and very friendly!

The staff at MediLodge of Grand Traverse County was conscious and aware of our wants and needs—going above and beyond their duty with us. They were also kind, compassionate, and always thoughtful.

All of the departments work well together with one common goal, to keep our residents safe, happy and healthy. Anyone of the staff will be there for another staff member whether at work or off work like they were there for me when my husband had cancer and passed at home. I could count on any staff to assist me, and they did too!

The staff is caring and attentive and the building was neat and clean.

As an Administrator here at Southridge & Woodside Assisted Living Facilities, I am pleased to tell families that I highly recommend your facility from my past experiences working there and from my present view that you’ll all do a TERRIFIC job. In my opinion, you guys are the best Rehab facility in town. Keep up the great work and God bless you all for the loving care you give!”

“The therapy is great, they helped me get my strength back, which helped me get my independence back.”

“To start, the therapists are very caring, wonderful people. They see to your needs and make sure they help you get back home. Their caring personalities shine through to each and every one of us.”